Zenvox ("we", "us", "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch law.

What data we collect: Name, email address, shipping address, payment details and browsing behaviour on our website.

Why we collect it: To process and fulfil your order, send order confirmation and tracking updates, improve our website and send marketing emails (only with your consent).

Legal basis: Contract performance (order fulfilment), legitimate interest (website improvement) and consent (marketing emails).

Payment processing: Payments are handled securely by certified third-party providers (iDEAL, Klarna, PayPal, Apple Pay, Google Pay, Bancontact, Credit Card). We do not store payment card details.

Cookies: We use cookies for website functionality, analytics and marketing. You can manage cookie preferences via our cookie banner.

Email marketing: You can unsubscribe from marketing emails at any time using the unsubscribe link in any email.

Data retention: We retain your data for as long as necessary to fulfil your order and comply with legal obligations (minimum 7 years for financial records under Dutch law).

Your rights: You have the right to access, correct, delete or restrict processing of your personal data. Contact us at [contact email] to exercise your rights.

Data controller: Zenvox, zenvox.nl — [info@zenvox.com]